Legal professionals are “smart.” That’s the common perception of lawyers and legal support professionals, and it’s also a common feature in the profession: those who work on legal issues tend to be analytical, focused and persuasive. The popular emphasis on cognitive intelligence, however, tends to overlook an equally important form of “smarts”: emotional intelligence. Here,… Read More »
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Conducting Performance Reviews: How to Make It Count
A performance review is your chance to take a “long view” of the progress your legal support staff has made recently and to give specific, targeted feedback that employees can act upon immediately to improve performance. A great deal rides on performance reviews, but managers don’t have unlimited time in which to carry them out.… Read More »