Simple Tips to Improving Client Communication

Client communication is essential in the legal field. It correlates directly with client satisfaction and can have a profound impact on the outcome of a legal case. Here are several ways to improve communication with clients: Understand That Communication is a Constant Process. Communicating with clients doesn’t only happen when lawyers or staff members send… Read More »

How You Can Make Your Business More Tech-Savvy

Studies show that businesses face threats to their bottom line and future competitiveness when they’re slow to adopt technological tools. The effect appears across industries, and it even affects the legal profession. While tech tools can improve business processes, tech for tech’s sake isn’t enough. Instead, law firms and legal departments must first understand the… Read More »

How Well Are You Relating to Your Legal Support Team?

A legal support team is crucial to the success of any law firm or legal department’s endeavors. The strength of this team, however, often depends on the ability of its leaders to forge strong connections with legal support staff and help support staff connect with one another. Here’s why a focus on culture-building and relationship… Read More »

Top Ways You Can Increase Your Firm’s Profitability

Every employee wants to add value to their team and organization. This value adds momentum to your career, as your colleagues and leadership realize you have essential skills that can improve their own work as well. Here’s how to improve your value-adding efforts in order to build stronger relationships with your co-workers, leadership, and clients.… Read More »

What Making the Wrong Hire Can Do To Your Business

Making a bad hire doesn’t simply cause stress for the hiring manager or human resources department. The costs of a bad hire resonate throughout a law firm or legal department, having profound effects on every aspect of the team and its work. Here’s the toll the wrong hire takes on your business: Lost Productivity Whether… Read More »

Five Ways to Manage a Team With Diverse Personalities

Teams that feature diverse personalities gain the value of multiple perspectives and approaches. However, different approaches to work and problem-solving can also lead to conflict and misunderstandings on the team. Here are five ways to bring a group with diverse personalities together and lead them to professional success: Get to Know Your Team Members It… Read More »

Why Employee Feedback Should Matter to You

Managers and leaders often think of their role as an expressive one, and for good reason. Those at the head of teams and departments spend a great deal of time teaching, instructing and explaining to their staff what should be done and in what way. However, receiving feedback from employees is equally valuable than to… Read More »

5 Things You Can Do Right Now to Motivate a Burned Out Team

When a team is stressed, tired and overworked, day-to-day tasks can be overwhelming for both team members and their managers. While you can’t always solve the work problem immediately, you can take daily steps to help keep morale high and reduce the negative effects of a busy schedule. Here are five ways to motivate a… Read More »

Is Your Corporate Legal Department Setting Proper Goals?

  The market for legal support professionals in Toronto can be a competitive one. Most corporate legal departments know they need to focus on finding the best talent for their needs, but they may not realize how important it is to set clear, specific goals in order to improve their hiring results. Here’s how to… Read More »

Long Term Benefits of Giving Frequent Feedback to Your Legal Support Team

Feedback is a great management practice, and its effect can be altered by how frequently it is given and for how long. Many legal support professionals receive only infrequent feedback on their work. Some receive no direct guidance except during their annual performance review, while others receive only the occasional comment. Providing frequent feedback, however,… Read More »