You’ve changed your hiring methods, found some good people and supported them as they lent their productive skill to your team. Mission accomplished, right?
Not so fast. Without evaluation and feedback, it can be nearly impossible to tell where your staffing and hiring initiatives have actually improved – and where you’re still wasting time and energy for little return. Here are some of the best metrics for measuring and evaluating your staffing outcomes, and how your staffing partner can help.
Time to Hire
How long does it take, on average, to fill a legal support position in your organization? Of that time, how much is spent screening candidates, interviewing and making decisions?
When you reduce time to hire, you keep the best talent interested and you shorten the amount of time that your remaining staff must “cover” the open position, reducing their stress and protecting their productivity. Your staffing partner can help you measure time to hire and reduce it by taking on many hiring tasks, like screening candidates and checking references.
Job Posting Effectiveness
Do you frequently throw out a large number of resumes every time you post an opening? Or do you interview candidates only to find that the job doesn’t match their skills or expectations? If so, it may be time to re-evaluate the content of your job postings.
A good job posting includes not only a clear description of the job’s actual day-to-day tasks, but a compelling portrayal of the organization’s goals, values and culture. Staffing firms specialize in understanding and describing their clients’ cultures, making it easy for them to “sell” the job opening to the candidates who offer the best cultural “fit.”
Longevity
Once you’ve hired a new legal support professional, how long do they stay with the organization on average? Why do they leave?
Without this information, you’re at risk of making the same mistakes over and over again, no matter how efficient your hiring methods are. Your staffing partner can help you craft effective exit interview questions, talk to departing legal support staff, and address potential problems in order to improve retention and reduce the high costs of turnover.
At Kent Legal, our recruiters specialize in helping you evaluate your legal support staffing outcomes and improving your staffing process, so you secure the people you need when you need them. Contact us today to learn more.
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