Top Strategies for Managing a Millennial Workforce

Millennials are taking over not only the desks in legal departments, but across the entire workforce. While they bring strengths and preferences unique to their generation, knowing how to manage them effectively can be a challenge. Consider these management strategies to work effectively with members of this generation. Who are the millennials? Typically, they are… Read More »

What Should You Delegate to Your Recruiting Partner?

When you’re running a legal firm or department, you are often stretched in many different directions trying to get work done in a timely manner, meet court deadlines and keep up with the demands of clients, partners and employees. Partnering with a legal support recruiter can give you one less thing to worry about. Building… Read More »

How to (Professionally) Handle a Difficult Team Member

Legal support professionals need strong teamwork skills. On any project, they may consult both with other legal support staff and lawyers within their firm or department. They may also need to reach out to professionals in other fields, such as accountants, surveyors, or medical experts. Teamwork is key, and one difficult team member can make… Read More »

Making the Most of Exit Interviews

When a legal support professional leaves, it’s natural to wonder “Why?”  And it is vital to ask. Exit interviews can be a powerful tool for determining why good people leave, identifying the weaknesses in your current structure, and addressing them in the hiring process for the person’s replacement.  Here’s how to make the most of… Read More »

Tailoring Your Strategy: Reactive vs. Proactive Hiring

When you hire, do you wait for a position to open up before seeking someone to fill it? Or do you try to anticipate your practice’s growth needs and keep track of the talent available before you’re forced to juggle an empty spot? While you can’t anticipate every hiring need, if you’re like most Toronto… Read More »

New Legal Support Staff? How to Help Them Thrive in the Role

Imagine this. You hire an awesome new legal support employee. They are highly qualified, come with great recommendations and look like a great fit for your organization. They accept your offer with enthusiasm and seem to be off to a great start. Then, six months later, they hand in their notice. What went wrong? Chances… Read More »

How a Mentor Program Could Benefit Your Legal Support Team

Mentoring is a valuable, low-cost way to make onboarding easier for new hires, foster a sense of teamwork, and improve productivity and retention simultaneously. A mentoring program that focuses on legal support staff helps these team members do better work and to pool their professional talents, ultimately benefiting lawyers and clients as well. How does… Read More »

Five Common Job Search Problems (And How to Overcome Them)

Most experienced job seekers know not to make the most obvious mistakes, like letting typos slide on a resume or pausing during an interview to take a phone call. But even experienced job seekers can make mistakes that may cost them a job offer. If you’re searching for a job in the legal support field,… Read More »

Is Your Company Missing an Employee Value Proposition?

Top employees have more options than ever for determining whether an employer is a good “fit” for them.  The Internet provides a wealth of information, both from the organization itself and from other sources. Consequently, the best employees are taking seriously the project of finding an employer whose offerings match their career plans.  When companies… Read More »