Why You Need to Learn How to Accept Criticism

Every professional can find ways to improve how they work. Whether this means handling a particular task more effectively or planning your career better, legal support professionals dedicated to growth can always find a way to do it. Sometimes, the path to our growth is pointed out to us in uncomfortable ways. Criticism can be… Read More »

How You Can Help Your Legal Assistants Manage Their Time Better

Time management is essential to the practice of law. It’s also an important skill for any working professional since there are always more available options in any given day than there is time to seize them. Legal assistants, in particular, benefit from strong time management skills, since their ability to manage time well and complete… Read More »

4 Red Flags to Watch For During Your Next Legal Assistant Search

The hiring process isn’t easy. Choosing the best candidate out of a large pool of applicants can feel like searching for the proverbial needle in a haystack. Yet there are a few consistent patterns that can help hiring managers decide whether an applicant should advance to the next round or receive a “thank you, but… Read More »

Simple Tips to Improving Client Communication

Client communication is essential in the legal field. It correlates directly with client satisfaction and can have a profound impact on the outcome of a legal case. Here are several ways to improve communication with clients: Understand That Communication is a Constant Process. Communicating with clients doesn’t only happen when lawyers or staff members send… Read More »

Top Ways You Can Increase Your Firm’s Profitability

Every employee wants to add value to their team and organization. This value adds momentum to your career, as your colleagues and leadership realize you have essential skills that can improve their own work as well. Here’s how to improve your value-adding efforts in order to build stronger relationships with your co-workers, leadership, and clients.… Read More »

How Would Your Employees Rate Your Management Skills? See If You Pass the Test.

Many managers strive to improve their management and leadership skills, seeking out advice and education from other managers and professionals. One valuable, but often overlooked resource in the pursuit of improved management abilities is the perspective of those you manage or lead. If your employees were to rate you as a manager, how would you… Read More »

5 Tips to Help You Effectively Manage a New Legal Support Team

Managing a new legal team can be an exciting time. Whether a new legal support team has just been formed, or you are a new leader stepping in to manage an existing team, there are several things you need to do immediately in order to set up that team for success. Use these five tips… Read More »

How to Be Accountable as a Legal Team Leader

As a manager, you already understand the value of accountability. Without a result to answer for, team members are often “adrift,” focusing their energies on the wrong priorities and producing substandard results. Accountability is important for legal team leaders, as well – but you may not have someone watching you as closely as you watch… Read More »

New Manager? How to Build Your Credibility

Taking on a leadership position opens many opportunities, but it also creates challenges. To build credibility as a new manager, it helps to start from a consistent, focused position. Here’s how to put yourself in that position. Believe in yourself. Promotion to a management position occurs when your supervisors and colleagues believe you have the… Read More »

Outdated Management Advice to Abandon

Studies of human behavior in the workplace have exploded in recent decades, which means that much of the management advice our parents grew up using is outdated – and in some cases, actually harmful to productivity and motivation. Here are some of the “worst offenders” and how to replace them with tools that work: “To… Read More »